Frequently Asked Questions

1. How do I care for the post tops? To maintain the quality and appearance of your post tops, paint them with exterior paint to match your fence. Clean them with water as needed, as part of your regular fence maintenance routine.

2. How long does delivery take? Production typically takes a few days. Once completed, items are shipped via Australia Post parcel from Brisbane. Metro delivery usually takes 3–5 days, while regional delivery can take 5–14 days.

3. How do I select the right size post top? Choosing the correct size is easy—refer to the size table on the product page. Keep in mind that some post tops fit over the post, while others sit on top of the post.

4. What should I do if I have questions? If you have any questions, feel free to email us at [email protected] or use the web chat feature on our website. We’re here to help!

5. Can I order custom designs? Yes, we offer custom designs! Please email us at [email protected] with your request for more information.